Contact Us

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Stockholm

Unique clothes, shoes and accessories.

SHIPPING & RETURNS

Shipping & Returns

 

Shipping Policy

Estimated shipping delivery times: 

Sweden: 3-5 business days

Europe: 5-10 business days

Rest of the world: 10-20 business days (contact us for price enquiries)

Your order will be sent out on average within 1-2 days of ordering.

International shipping:

We love to send out products all over the world but at the moment we only ship within EU. If you really love our products, email us at info@femalestore.co.uk and we will do our best to make your wishes come through. Don't forget international shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.

Order never arrived:

Crazyness can happen and if your order didn't end up arriving, be sure to let us know! First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at info@femalestore.co.uk noting your order number. We'll see what can be done.

Returns policy

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch as soon as possible after you received your item (no longer then 5 days) and we will see what we can do!

Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at info@femalestore.co.uk and we'll let you know what your next steps are.